Service concept

From Shinkansen, Japan

Make every effort for high efficiency and energy saving of water pump

Service content

Expert resources from MKAWA Pumps

Expert resources from Morikawa are available 7 days a week through telephone or Internet.

Original parts and labor warranty

MKAWA engineer will provide repair service with original MKAWA accessories.

Fast and convenient maintenance service

Professional maintenance ensures uninterrupted pump performance.

Support from Morikawa experts

Please call MKAWA experts at 400-000-1229. Working hours 9am to 9pm weekdays.

Core strengths

Brand advantage

Started in Japan. 30 years. Water treatment technology

Technology advantage

From Shinkansen / PMSM

Product advantage

Permanent magnet technology is more efficient and energy-saving

Common question

Common trouble shooting — Water shortage

Please check if there is water in the inlet pipe. If there is water, open exhaust bolt to release the air. Then tighten the exhaust bolt.

Common trouble shooting — Leakage

Please check the inlet pipe, outlet pipe and joints for leakage. Remove and check the check valve if needed.

Common trouble shooting — Pressure sensor failure

Check if the pressure sensor wire is loose or falls off. Replace if necessary.

Common trouble shooting — Controller failure

The controller and control panel need to be replaced.